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Ten Butter Fingers

  • Monthly Specials
  • Last Minute Cakes
  • Celebratory Cakes
  • Custom Cakes
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FAQ

Here are some of the commonly asked questions.

1. How early do I need to place an order?

To ensure your cake is prepared to perfection, please take note of the following order lead times:

Monthly Specials: 5 days
Last Minute Cakes: 1 day (Check out separately from Pre-order cakes)
Custom Cakes: 3 weeks

We highly encourage placing orders in advance to secure your spot as baking slots are limited.

2. How does the order system works?

⦁ Select your desired product and options, and the pricing will be displayed.
⦁ Add the product to your cart and follow the checkout instructions.
⦁ Please ensure that all your contact information is accurate for order processing.
⦁ Full payment is required, and we accept secure online payments via Credit Cards.

3. How do I store the bakes if I am collecting in advance?

Yes, we accept last-minute orders, subject to availability. Kindly refer to our Last Minute cakes section for options.

4. Do you accept last-minute orders?

Yes, we do, please refer to our Last Minute cakes, subject to availability.

5. What are the flavours available for customized cakes?

Choose from our classic flavors:

  • Strawberry Shortcake
  • Chocolate
  • Black Forest Berriessss
  • Seasonal Flavours (availability depends on seasonal ingredients)

6. What are the sizes of your cakes?

Our signature single-tier cakes are available in 6″ (4-6 pax) and 7″ (6-10 pax) sizes. For larger cakes, please contact us for further assistance.

Custom Cakes start from a minimum size of 6-10 pax, with pricing starting at $180.

7. What are the self-collection and delivery timings?

For specific collection and delivery details, please refer to our Ordering Information.

8. How do I communicate the design of cake that I want for customized cakes?

To accurately quote your desired design, we prefer communication via email or WhatsApp. Please provide us with an image of the design you have in mind.

9. Do you have special dietary cakes?

At the moment, we do not offer eggless, sugar-free, or gluten-free options. However, our cakes are naturally less sweet, and we prioritize using the finest natural ingredients. Most of our cakes are nut-free, but please inform us of any nut allergies.

10. Are you halal-certified?

While we are not halal-certified, we do not use pork or lard in our bakes. Alcohol is only used in certain cakes.

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